Android DevicesLG, Samsung, Huawei, Motorola, Coolpad, Alcatel
Please follow the steps below to change the default network back to 3G
If this doesn't resolve the issue
Please go back to the main settings page. Scroll down to General Management. click on reset. then press reset network settings.
You will have to follow the steps above again as this will automatically default you back on LTE.
If none of this resolves the issue please stop into either of our locations and we will be happy to assist further.