Android Devices

LG, Samsung, Huawei, Motorola, Coolpad, Alcatel

Please follow the steps below to change the default network back to 3G

If this doesn't resolve the issue

Please go back to the main settings page. Scroll down to General Management. click on reset. then press reset network settings.

You will have to follow the steps above again as this will automatically default you back on LTE. 

If none of this resolves the issue please stop into either of our locations and we will be happy to assist further.